Previous incidents
NEOnet Login - DNS Issues
Resolved Jul 22, 2026 at 6:45pm UTC
The issue impacting externally hosted applications using NEOnet Login has been resolved, and services have been restored. Our team will continue to monitor to ensure stability. Should you still be experiencing a problem please contact NEOnet as soon as possible. Thank you for your patience while we worked to resolve this issue.
1 previous update
NEOnet Public Website and NEOnet LMS are down
Resolved Jul 1, 2026 at 9:37pm UTC
NEOnet LMS recovered.
5 previous updates
USxS
Resolved Jun 25, 2026 at 5:15pm UTC
The issue impacting USxS has been resolved, and services have been restored. Our team will continue to monitor to ensure stability. Should you still be experiencing a problem please contact NEOnet as soon as possible. Thank you for your patience while we worked to resolve this issue.
2 previous updates
eFP Workflow Notifications & Task Alerts
Resolved Jun 3, 2026 at 4:15pm UTC
The issue impacting eFP Report Generation has been resolved, and services have been restored. Our team will continue to monitor to ensure stability. Should you still be experiencing a problem please contact NEOnet as soon as possible. Thank you for your patience while we worked to resolve this issue.
Root Cause: PowerSchool identified the cause as the server needing additional space and was able to address it within about 15 minutes of it being reported.
1 previous update
MiniOrange SMS/OTP codes not sending
Resolved Jun 3, 2026 at 2:30pm UTC
The issue impacting MiniOrange SMS/OTP codes has been resolved, and services have been restored. Our team will continue to monitor to ensure stability. Should you still be experiencing a problem please contact NEOnet as soon as possible. Thank you for your patience while we worked to resolve this issue.
1 previous update
NEOnet Public Website and NEOnet LMS are down
Resolved May 30, 2026 at 5:57pm UTC
NEOnet LMS recovered.
3 previous updates
USxS
Resolved May 29, 2026 at 10:12pm UTC
The issue impacting USxS has been resolved, and services have been restored. Our team will continue to monitor to ensure stability. Should you still be experiencing a problem please contact NEOnet as soon as possible. Thank you for your patience while we worked to resolve this issue.
5 previous updates
Frontline - Falls Region is down
Resolved May 20, 2026 at 4:56pm UTC
Frontline - Falls Region recovered.
5 previous updates
NEOnet Public Website and NEOnet LMS are down
Resolved May 9, 2026 at 2:13am UTC
NEOnet LMS recovered.
5 previous updates