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Resolved

Internet Incident

Oct 28, 2026 at 1:02pm UTC
Affected services
NEOnet Accss Portal
NEOnet CRM
NEOnet Public Knowledgebase
NEOnet Public Website
NEOnet Secure Files
NEOnet LMS
NEOnet ISP - PR
NEOnet ISP - DR
NEOnet - ISP - PR
NEOnet - ISP - DR
NEOnet - PRTG
NEOnet - VPN

Resolved
Oct 28, 2026 at 2:19pm UTC

The issue impacting Internet Access has been resolved, and services have been restored. Our team will continue to monitor to ensure stability. Should you still be experiencing a problem please contact NEOnet as soon as possible. Thank you for your patience while we worked to resolve this issue.

Updated
Oct 28, 2026 at 1:51pm UTC

NEOnet is currently experiencing an issue impacting Internet Access. Our team is actively working toward resolution. Updates will be provided at regular intervals, and a final notification will be sent once service is restored.

Updated
Oct 28, 2026 at 1:29pm UTC

The issue impacting Internet Access has been resolved, and services have been restored. Our team will continue to monitor to ensure stability. Should you still be experiencing a problem please contact NEOnet as soon as possible. Thank you for your patience while we worked to resolve this issue.

Created
Oct 28, 2026 at 1:02pm UTC

NEOnet is currently experiencing an issue impacting Internet Access. Our team is actively working toward resolution. Updates will be provided at regular intervals, and a final notification will be sent once service is restored.