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Resolved

Slow Internet

Oct 26, 2026 at 12:47pm UTC
Affected services
MiniOrange - SMS/OTP Codes
NEOnet Accss Portal
NEOnet CRM
NEOnet Public Knowledgebase
NEOnet Public Website
NEOnet Secure Files
NEOnet LMS
NEOnet ISP - PR
NEOnet ISP - DR
NEOnet - ISP - PR
NEOnet - ISP - DR
NEOnet - PRTG
NEOnet - VPN

Resolved
Oct 26, 2026 at 1:20pm UTC

All services have returned to normal speed. The issues were caused by a router issue in our virtual hosting environment. The routers were not maintaining persistent BGP adjacencies, causing services to flap in and out, with DNS services experiencing the greatest impact. This was resolved by rebooting both virtual routers in our hosting environment. As always, if you have any questions or concerns, please don’t hesitate to reach out.

Created
Oct 26, 2026 at 12:47pm UTC

We are experiencing slow internet this morning. We are investigating the possibility of a DDoS.